FAQ Account

My Account Frequently Asked Questions

How do I view my account?

Login to your account where you can update your billing information, contact information, Preferred Payment Methods, Default Order instructions & Company Information.

Login here

Problems signing in?

There is a "forgot password" function on this page. Enter your e-mail address, click the button that says "Send me a new password" and we will email you a new password

Can I change my delivery or billing address?

Once you are logged in, click the button that says "Edit my Address Book" to change your address details.

Can I update my email address?

Once you are logged in, click the button that says "Edit my Contact Details" to change your name, email, phone number and more.

How can I download my invoice?

Once logged in, click the button that says "My orders". You will see a list of all the orders you have placed with us. Select the relevant order, and there will be a button at the top of the page that allows to print/download your order.