Customer Testimonials

Below are some testimonials from our valued customers.

I fitted my solar panels and wired the kit up on the weekend. It took me two afternoons to install the solar panels and wire it all up. All good so far. I feel as if I've entered the 21st century being able to flick a switch and have lights out on the farm. This has been one of the most rewarding steps in our build progress. I finished wiring etc at about 7 pm on Saturday. It was cloudy and the sun was about to set so I didn't expect to see any input from the solar panels, but they immediately began to charge the batteries with about 100 watts.

I must say, thank you very much for the service you're offering. After all the rediculous qoutes I received, I thought the only option I had was to get a system together on my own through trial and error. Experimenting with different products and set ups would have cost me a lot in time and money. Your ready-to-go off-grid kits were a perfect fit for me. If I did it again I'd probably have gone directly to one of your bigger kits, instead of starting small and upgrading, but I was cautious at first, thinking your offer seemed too good to be true.

Kevin Lester, NSW
Hi, I just wanted to say Thank you to Matt Porter for his customer service. His help with finding me the best price and his professionalism was outstanding. Yours sincerely Tony Bettinson Tony Bettinson, Tasmania

I'm just sending this email to say thanks for a great product and service you guys provide. I bought 3x130W panels, 2x150Ah batteries and the rest of the kit from you and integrated into my camper trailer I was building. So far I spent the last 15 days driving from Melbourne to Darwin and still haven't had to use mains power to charge the batteries, all solar the whole time. Thats running a 60L freezer, 40L fridge, all LED strip lights, stereo, inverter, waterpump and 12V outlets. I've made the trailer so that I could have the panels charging while driving which definitely helped.

Anyway, thanks again for a great product and prompted delivery, I've already referred some mates to your company who are looking to get some solar themselves.

All the best,
Rob

Rob, Victoria

It is rare to receive such personal, caring , and efficient service these days, congratulations, you have restored my faith in dealing with online purchasing, I wish there were more people out there with such good business ethics and people skills. I have been ill for several months with depression, however after speaking with you my spirits were greatly uplifted. Thankyou Suzanne.

I have spoken to a number of people about the service that I am receiving from yourself and your Company and I will recommend to anyone to make purchases from you. My words are from the heart as I don't believe in patronizing people, however, I do believe in giving merit and praise when it is earned and deserved.. Kind Regards Lester.

Lester, South Australia

Dear Mr. Gathercole,

We are writing to you regarding recent dealings we have had with your company.

We called to discuss having Solar fitted to our van and were greeted by a very friendly receptionist who called a staff member to assist us, Lachlan gave us a great insight into what we would need as we were lacking knowledge about solar, we were given quotations to go and study before making our decision.

After deciding what was needed, we returned and finished up having it fitted last Thursday, the standard of workmanship was excellent, and the care taken second to none.

We wish to congratulate you and would you please pass on our appreciation to your staff who dealt with us, it is so wonderful to receive good genuine honest service when dealing with something you have no idea about.

In our traveling we will have no hesitation in recommending you to those who ask “where we had it done”,

Once again thank you

Mel & Chris Jones, Queensland
I have no hesitation in recommending Aussie Batteries. Although I purchased only one solar panel, I was treated as their most important customer. It was a pleasure to do business with a friendly, efficient company and the delivery was exceptionally fast. Andrew, South Australia

I recently purchased a deep cycle battery and some solar panels from Aussie Batteries. I placed the order online and the goods were dispatched the following day.

However the courier only delivered the battery. I then phoned Aussie Batteries and explained to Suzanne that the solar panels weren’t delivered with the battery.

Suzanne could not have been more understanding or accommodating. She immediately phoned the courier company then returned my call within 15 min, explaining that the courier company expected the solar panels to arrive the following day as they were most probably packed onto separate trucks.

The next day failed to see the arrival of the solar panels so I phoned Suzanne once more. Again Suzanne acted promptly and professionally, she re-contacted the courier company and was advised by them that the parcel was lost. Suzanne then phoned me, explained what had happened and assured me that she would replace the solar panels, without any additional costs being incurred, and apologised for any inconvenience.

Aussie Batteries were in no way responsible for the loss of the solar panels, yet they happily replaced them, acted in good faith and were totally professional and courteous in their dealings with me. Even though I have never dealt with Aussie Batteries before I was made to feel a valued customer throughout the whole proceedings.

I look forward to doing business with Aussie Batteries again, not only do they behave in a business like and professional manner, but provide friendly, courteous and personal service.

Peter Clifton, Cundletown NSW

When I was looking for a solar solution for my camper trailer and boat, I was looking for a portable solar product that would survive the tough Pilbara conditions but also give me value for money with the right advice.

When dealing with the team from Aussie Batteries & Solar, I received the right advice, great personalised service and a great solar set up that keeps the fridge running and the cans cold day after day!

Thank you Aussie Batteries & Solar for a great product and excellent personal service!

It’s nice to deal with an Aussie business that still values it’s customers.

Chris Gillingham, Port Hedland WA

I would like to congratulate you on your excellent customer service.

I found your website easy to use, delivery of the 80W solar battery charger was made to my home address in NSW was within two working days.

Online payment option was easy, and your phone staff were excellent.

I have made two purchases recently and will recommend your service to others.

Mr. K. Wade, Lake Cathie NSW

I have just purchased a 240W Tri-panel from you. clearly a quality product. I just wanted to say thank for the excellent service. Whilst the panel was slightly damaged in transit by the courier company (who I understand you have now sacked) you responded quickly to my email and had no hesitation in sending the replacement corner protectors on the panels. Peter called me when the office said he would and was very friendly answering my technical questions clearly and succinctly. Well done Peter! How refreshing to have an Aussie company that understands and cares for the customer and serves them well, which clearly came out in my conversation with Peter.

I will tell as many of my 4 x 4 mates as I can that they should call your company first and to stop wasting time hunting all over the internet for the best deal on batteries and solar, Quality and service is King! A wise old man told me once that people remember the quality long after they have forgotten the price. Your service is great and in this case the price was very fair as well. I will be back!

Keith Blakely