Afterpay and Zip Money are offered for online purchase only.

Your order will be dispatched within 2 business days. Your purchase will be sent with a courier company like TNT, depending on your location your purchase can take a minimum of 2-10 working days. Note that Lithium batteries have a different shipping classification they require specific paperwork and certified drivers therefor shipping can take few extra days delivery time.

Please be aware we do not send the batteries with Australia Post; they are sent with a courier. They are in control of the time it takes to be delivered.

Exchange or Refund Terms

• If an Item is unused, unopened with the original packaging intact an exchange or return may be approved by Management.
• Aussie Batteries and Solar reserve the right to charge a 20% restocking fee for any new items that have been ordered incorrectly and returned. The buyer is also responsible to pay postage for any items returned.

Yes, you can collect your order from Aussie Batteries but please be aware we do not hold all product lines onsite we may need to get the product in from another warehouse so there may be a lead time. Please email the customer service team at reception@aussiebatteries.com.au and advise them you would like to collect your purchase. The dispatch team will contact you when your order is ready for collection from 186 Glenmount Road, Tanawha 4556.